Global Study: 64% of Digital Leaders Expect Long-term Changes to Where and How People Work
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Surveying 2,600 IT decision-makers from diverse enterprises across 26 countries in the
- 51% of global businesses have rearchitected their IT infrastructure to meet new remote and hybrid working demands, with tech budgets increasing to accelerate digital transformation.
- 64% of digital leaders believe there will be long-term changes to where and how people work within their organization.
- More than half (57%) of companies globally still intend to expand into new regions, countries or metros, despite the disruption experienced as a result of COVID-19.
Digital Transformation In The Post-Pandemic Future
Digitization and business investment in digital infrastructure have increased as a result of COVID-19. 47% of the digital leaders surveyed around the world said they have accelerated digital transformation plans because of the pandemic, while 42% said their budgets have been increased to satisfy the rapid growth in digital demands.
There has also been a major overhaul of IT strategies to meet the challenges emerging from the pandemic. Six in 10 said they have revised their IT strategy as a result of COVID-19, while 58% said they want to invest in technology to be more agile post-COVID.
Asked about their biggest priorities for their organization's digital strategy, 80% of respondents reported digitizing their IT infrastructure was a top priority, with 57% saying they see interconnection as a key facilitator of digital transformation—up 9% on last year's results.
Concerns That The Pandemic Will Have Put The Brakes On Companies' Expansion Plans Lessened
- 57% of businesses still have plans to expand into new regions, countries or metros, according to the digital leaders surveyed.
- Of that 57%, nearly two-thirds (63%) plan to achieve this virtually, rather than by investing in physical IT infrastructure in-market.
Utilizing Interconnection For Success
- 58% of IT leaders said they believe interconnection—the direct and private exchange of data between organizations—will help them to navigate the challenges they face due to COVID-19.
- Those stating interconnection was key to their organization's survival increased to 50%, up from 45% last year.
"Many companies are now investing more in their digital infrastructure to enable them to embrace a hybrid working model and thrive in the new world of work we all find ourselves in. Despite headwinds in many sectors, many organizations are continuing to expand physically and virtually into new markets and regions around the world.
"This increasing focus on digitization and expansion is one of the reasons why
The Global Interconnection Index (GXI) Volume 4, a market study recently published by
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About the Study
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Forward-Looking Statements
This press release contains forward-looking statements that involve risks and uncertainties. Actual results may differ materially from expectations discussed in such forward-looking statements. Factors that might cause such differences include, but are not limited to, the challenges of acquiring, operating and constructing IBX data centers and developing, deploying and delivering

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Michelle Lindeman (Americas), +1 (650) 598-6361, mlindeman@equinix.com OR Annie Ho (Asia-Pacific), +852 2970-7761, annho@ap.equinix.com OR Jess Sullivan (EMEA), +44 7876 712861, Jess.Sullivan@eu.equinix.com OR Investor Relations, Katrina Rymill, +1 (650) 598-6583, krymill@equinix.com OR Chip Newcom, +1 (650) 598-6262, cnewcom@equinix.com